19 Jan 2020
This tour of the Beagle Channel, islands teeming with wildlife, the penguin colony and Estancia Harberton is well worth the time and money although we had a bit of a glitch in our tour. We had booked a tour on a small boat with 20 passengers. We were placed on a catamaran with three decks containing several hundred people. Bait and switch?
Communication with Trip Advisor was poor. We thought we were with a company called Signature Tours, when we got to the pier the morning of departure, no one had heard of them. We spent about 30 minutes determining where we needed to be. We ended up with a company called Rombu Sur. The wind was blowing the day of our tour, so the channel was rough. The larger boat was more comfortable and we enjoyed our tour, especially of the museum at Harberton. Wonderful English speaking guides. We rode a comfortable bus back to Ushuaia. All in all we had a great day after a stressful start due to poor communication by Trip Advisor. None of the emails I sent were responded to by Trip Advisor. My advice? Wait until you are in Ushuaia and book your tour directly with the tour company and cut out the middle man! Shame on Trip Advisor.