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World Trade Center Tour with 911 Museum & Observatory All Access

icon 5 hours Mobile ticket Free Cancellation
Tickets from € 188.46

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[Best Valued 5-Hour Experience] This is a guided tour of the World Trade Center Complex, covering the events of September 11, 2001, especially the Heroes and Survivors of “Stairwell B". Using large 11" x 17" historical photos of September 11th, this tour chronicles the events of that day, discovering how First Responders saved over half a million lives. Be astonished by the bravery of firefighters and learn how the “Angel of Stairwell B” helped save a team of firefighters including the miracle of the “911 Surfer," who rode down with 88 stories of imploding debris. Concluding inside the Memorial Plaza, marvel at the new designs and structures. This is the definitive tour of September 11, 2001. This Triple Play Package includes Skip-the-Ticket-Line Access into the September 11th Memorial Museum and One World Observatory. All guests must check through security for the museum and observatory. Both venues are self-guided. Please check disclaimer on the availability of venues
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  • One World Observatory Ticket
  • Ticket for a Guided 2-Hour Walking Tour using Extra Large Visuals
  • 9/11 Museum Ticket
  • All Fees and Taxes
  • Gratuities (Welcomed and Appreciated)
Departure Point

20 Dey St, New York, NY 10007, USA This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.

Return Details

180 Greenwich St, New York, NY 10007, USA This tour ends inside the 9/11 Memorial.

  • The Oculus, New York City, New York, United States
    The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
    5 minutes
  • New York, NY 10006, USA
    There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.
    40 minutes
  • Brookfield Place, New York City, New York, United States
    The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
    45 minutes
  • Winter Garden, New York City, New York, United States
    Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
    15 minutes
  • World Trade Center, New York, NY 10007, USA
    Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
    15 minutes
  • The National 9/11 Memorial & Museum, New York City, New York, United States
    After your walking tour, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.
    120 minutes
  • One World Observatory, New York City, New York, United States
    For those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 48-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.
    60 minutes
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Well organized
  • This tour is copyrighted
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, cancel at least 24 hours before the scheduled departure time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
Nancy_K
26 Aug 2019
Andrew was awesome with our tour. We had a young child with us and he was very open to dealing with his questions and you really felt he gave extra attention to the him. We really felt he gave us an extra mile of attention to our tour. Thanks so much Andrew!
Glen_H
15 Jun 2019
Brenden our guide did a good job over all and was very knowledgeable. The museum tickets they gave us included 3 that were from the day before and they wouldn’t let us in. Always check the dates of the tickets!!!
This tour in New York is organized by Thermo Sage, Inc

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We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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