Hard Rock Cafe Baltimore

After a trip to the Aquarium, this seemed the best stop with kids. But I sure was wrong. It took over 30 minutes to get our food after ordering for the kids to get their food, then the kids were done eating by the time the adults got their food. Not to mention a lemonade itself took 10 minutes to receive. The food was overpriced, which can usually be overlooked with good service, but we didn't even experience that. There was a large field trip, so I tried to give the servers the benefit of the doubt, but when tables that were seated after us in the same section began getting their food first, that became more difficult. We ended up not being able to do what we had planned for our afternoon because of basic tacos and two kids meals taking over an hour from start to finish. The manager came to apologize for the experience, but that was the least genuine apology. Could easily have ruined the lovely morning we had in Baltimore.

This was a four star experience which the server (Alicea - not sure how she spells it) made into a five star. The food was better than excepted, which helped it not feel like a poor value. The fries and burgers were good. The decor is what you'd expect from this chain. Service was average timing-wise, but our server was fantastic. Easy walk from the Aquarium.

We stopped here after a trip to the aquarium when it became clear that the kids were getting hangry. Our server Josh was patient, attentive and even managed to convince my kids to take a couple of extra bites of their meals. The smoked old fashioned that we ordered was a highlight of our trip- props to whoever was working the bar! I also have to shout out the Buffalo Chicken sandwich- it was crispy and soaked in sauce that made your lips tingle. It's hard to get a delicious buffalo sauce where we live! My daughter also noted that the french fries were "very special." (She was also impressed by the fancy bathroom!) The a/c was heavenly on a warm day, and the decor prompted some fun discussions with the kids about Tom Petty, Elton John, and Chris Daughtry (to name a few!).