17 Mar 2025
If you are going to the zoo in a small group, look for a different vendor. We were told after we got back that there is normally a chartered bus. However, it was just our family that day so had a driver. Once arriving at the zoo, the driver told us to be back in 30 minutes to an hour. We finally negotiated 2 hours of time at the zoo (was supposed to have 3) but we were rushed. We met friends there and didn’t feel like we could take our time to watch the animals because we were told to be back at 12:30. On top of being shorted a hour, the zoo had not received our reservation from the vendor and didn’t have us on their list. This took valuable time away from our already shortened time to experience the zoo. When we contacted the vendor, the driver told the vendor we left at 1330 which was not true. Vendor offered to have us repeat the tour the next day but we were leaving that evening and our friends had already left Ranua as well.
The zoo was great…however we didn’t have time to explore anything other than the walking tour path due to getting shorted an hour that we paid for. Definitely no chance to grab a bite to eat before leaving either.