24 Sep 2025
I have read the reviews left on here and unfortunately i have to agree with the disappointed ones.
We were taken to the boat with other people and were told to take our shoes off before boarding the boat. No idea why as none of the others asked this.
Expecting to be spoilt on our 'luxury' catamaran we were left shocked at the lack of interest from the crew on board. (There were 2 men)
I asked for a glass of white wine, not an unusual request and i was told they had red and that was it. It advertises on the leaflet that there was a free drink and snack provided so we took nothing with us but when one of the other guests ask about it the crew member bluntly told him theres no free drink or snacks on the trip.
I asked for a packet of crisps and told we don't have any food for sale and the drinks were very limited.
Again, no basics let alone luxuries!
I spent the 3 hours with no drink or food and sat in one place as i didn't want to move around a wet rocky boat with no shoes..
I did want to use the toilet about half way through the trip but as we had no shoes and only one shared toilet ( We all know mens aim can be effected by a rocking boat) i wasnt willing to go down wet steps into a wet toilet cubicle in bare feet.
All in all a very disappointing trip.
I have attached 2 photos, one of the Free offer of food and drink on their leaflet and the other of the 'Captain which you can see has absolutely no interest in giving his paying guests a great trip and a lasting memory of Maderia!
We did the 3pm - 6 pm trip, also no mention of the free entry into the museum.
having seen some of the positive comments i can only assume the crew has changed since.