Tour met kleine groepen door de wijken van Chicago - Noord- en Zuidkant

I don't write reviews.. at all. But because of the terrible experience I had it's only right for me to leave a review to warn others. Honestly I don't even know where to begin, for starters Steve was a horrible tour guide. The tour was scheduled to start at 8:30am, that was with hotel pick up included. My friends and I didn't get picked up until 11:30am and it was a good thing that we went ahead and ate breakfast even though we were guaranteed to be taken somewhere to eat breakfast for the allegedly 8:30am start time. And even though for our party of 3 we were guaranteed a private tour, when we got picked up at our hotel there were two other people on the van, which thank goodness they were very pleasant. Steve tried to tell our party of 3 where to sit on the van instead of letting us choose where we would like to sit causing uncomfortable seating issues, so our party of 3 and the two other people on the van worked out our own seating arrangement. This seemed to have disturbed Steve to where he wanted to swap out vans. Even when everyone on the van said that we are all fine and comfortable with the seating arrangement we worked out and also the current van has better accommodations (charging ports, climate controlled, etc). This still fell on deaf ears because after about 1hr into the tour we got into a different van that was below expectations. Steve went on to show us places that we honestly didn't have no interest in seeing and these places wasn't mentioned being part of the tour. Steve had an issue when we asked questions, the tour wasn't engaging, Steve did a lot of talking and made the experience extremely boring. Also I believe Steve is hard of hearing as well which caused a communication barrier. The tour is supposed to be 4hrs and we were guaranteed to be taken somewhere for breakfast and lunch. So mind you we got picked up at 11:30am for the tour instead of 8:30am. Around 2:00pm everyone on the van was hungry as heck and Steve didn't want to stop for us to get something to eat. He went on saying that we have to have structure and there is a certain order that the tour has to be done, which was very contradictory when we was initially told that our requests will be accommodated. Steve proceeded to show us other places that we didn't care to see because we was extremely hungry. We asked several times if he can at least stop somewhere for us to get snacks but he ignored us. The last place we stopped at before we ate, myself and another person out of our group didn't want to get off the van to view whatever it was Steve wanted us to see which wasn't mentioned as one of the places that we would see when we booked the tour. So as Steve was helping the other people of the van and when myself and my friend said that we will stay on the van, Steve slammed the van door in our face while saying okay bye. We finally was taken to a soul food restaurant to eat, this was 1hr later and keep in mind the tour is 4hrs long. We was in the restaurant for about 1hr 20min. After we got done eating two of us (myself included) decided to just uber back to the hotel and not finish the tour because we just couldn't take it anymore, it was extremely boring and Steve was rude. The 1 person out of our group that did stay informed us that after we left the tour, Steve did not take them to Jennifer Hudson's child hood home, Kanye West child hood home nor Obama's house and that was because of time which that's all on Steve. So yeah, this experience was terrible and we basically wasted a great majority of our day for nothing.

Deze tour was uitzonderlijk en ik raad mensen ten zeerste aan om met Steve Johnson te toeren. De kennis, de service en de vriendelijkheid waren top. Dank u Steve voor het verzorgen van ons.

Steve was prompt ons ophalen @ ons hotel. Vervolgens behandelde hij de geschiedenis van de gebieden die we bezochten op een ontspannen, informatieve manier. We werden aangemoedigd om hem te melden wanneer en als we wilden stoppen en foto's te nemen. Ook waren we zo onder de indruk van deze meneer dat we ermee instemden dat hij ons enkele dagen later naar het vliegveld zou rijden.