15 Jun 2025
Jasper and Lakes are beautiful. The fire damage around Jasper is extensive and travelers should be prepared for this. As a fellow traveler expressed, the day felt like a loss because the tour guide was not very professional and did not explain the sights in any detail. It seemed like the customers were not a priority with Sundog tours. We waited behind many other guests to get our boat tickets as our guide said meet him at the dock. We waited until he sauntered down last minute only to hear the other Sundog guide had our tickets. The other Sundog guide did not seek us out even though he knew he held our tickets. Thus, we were among the last on the boat. Other tour company guides were hustling to tend to their guests. The sights are worth seeing but I cannot recommend Sundog tours due to the poor quality of guide and lack of attention to customer service. Also, the seats in the bus are so tall you can’t see anything out the front of bus or on opposite side of bus.