26 Apr 2023
I kept getting reminders for my excursion departure at 0600 on day I booked. I have done Viator many times without incident .I had no reason to doubt my booking but had a weird feeling I wanted more detail as to departure as all they said was wharf . At Santa Cruz that is not specific so I called Nature Galapagos the provider listed on my ticket . They initially said I was not on the list and then they found my name . I spent over 500 Canadian!!! They were able to book me 2 days later on a fabulous yacht the Windrose. It was luxurious the guide excellent we saw penguins the view fabulous. The crew and food excellent. I happened to have flexibility - most people coming here don’t spend over 2 weeks. Deal with providers directly - there are Facebook groups that are full of great tips with companies. You can also show up and book - maybe not when it’s high season. I had 2 cancellations so I booked other trips withDiscovery Galapagos. So booking a nightmare but trip excellent you could probably get it cheaper dealing with companies.