26 Sep 2025
**⭐️⭐️⭐️ 3 out of 5 stars**
I recently used **Global ** and had a mixed experience. While the ride itself was smooth and the vehicle very clean, communication with the company was a serious issue from start to finish.
Upon arrival, it took **almost an hour to locate our driver**. Repeated calls and texts to the company went unanswered, and for a while it felt like we might have to book a completely new ride. Thankfully, another transportation company at the airport kindly helped us track down our driver.
Our driver, **Marco**, was pleasant and helpful once we finally connected, and the trip to our destination was comfortable. Unfortunately, the same communication problems happened again for our **return pickup**. Even though I confirmed the time and meeting place the day before departure, I was still left waiting at the curb with no clear updates from the company.
In the end, **Global did complete the service**, which is why I’m giving them three stars instead of fewer. But the stress and uncertainty—especially wondering if the company was even legitimate at times—would make me think twice before booking with them again.