06 Jul 2022
I booked this tour over two months ago, on May 4, because my uncle (who used to live in Luxembourg) told us that we had to go to General Patton‘s tomb, just outside of town. We only have one full day in Luxembourg, so I booked the tour for that day. We were booked for tomorrow, but when I reached out to the tour operator today to confirm the time and place of pick up, they denied the reservation, and said that they had no record of it.. Less than one minute later, I received an email from Viader saying that our reservation had been canceled, so we were obviously in their system. I strongly encourage everyone not to rely on this company for your time in Luxembourg.