Departure Point
Traveler pickup is offered
Here are the guidelines for a smooth pickup experience with Jordan Lux Tours:
Meeting Point: We ensure that you have precise instructions regarding where to meet your pickup driver or tour guide. This could be at a designated area within the airport, a specific hotel entrance, or a renowned landmark. Familiarize yourself with this meeting point beforehand to prevent any confusion upon your arrival.
Identification: Please have your identification documents readily accessible, especially if you're being picked up from an airport. Some of our pickup services may require you to present your passport, driver's license, or a confirmation number for verification purposes.
Signage or Nameboards: In bustling pickup areas, our drivers will be holding signs or nameboards bearing your name or the distinctive Jordan Lux Tours logo. Keep an eye out for these signs to effortlessly identify your designated driver.
Luggage Assistance: Should you have large or cumbersome luggage, kindly verify with us in advance whether we provide assistance. Our aim is to offer exceptional service, and this includes accommodating any special luggage needs you might have.
Waiting Time: Please stay informed about any waiting time constraints stipulated by our pickup service. We understand that unexpected delays can occur, so we usually allow a reasonable grace period before marking the pickup as a no-show. If your travel plans change, do inform us so that we can adjust accordingly.
Communication: Our drivers will reach out to you once the tour is scheduled (within 24 hours before the tour start time). They will contact you via WhatsApp to confirm the pickup time and location for your tour.
Remember, it's always a wise practice to double-check these details directly with Jordan Lux Tours to ensure a seamless and stress-free pickup experience. Your comfort and satisfaction are our top priorities.