29 Dec 2024
Disgraceful! It is not clear that you should not go to the museum but to an address on the same street. As a result, we still arrived 1 minute early to be told that we have missed the tour. They made a big deal of fitting us to a spanish speaking tour later that afternoon (we do not speak Spanish). When we returned for that, we were sent into the museum entrance with tour guide only to be told he has not got tickets for us.
We originally booked 3 tickets here for 113 euros, when you could buy tickets on the day for 15 euros with extra 5 euros for headphones. Total rip off and not helpful, spoiled our day . We will be asking for our money back as we paid for the tickets there again and were able to go in.