06 Sep 2019
The driver/guide was nice, but the company did not provide reliable transportation for him. We knew that we would have problems when the vehicle would not start from the pier. The driver told us that he did not want that vehicle, that he had problems with it before, but management made him take it. It stalled again on the highway and did not provide us with any air conditioning on this very hot day. The driver opened the sun roof, but the 6-8 of us were still sweltering. Once the door did not open, and we had to use the emergency mechanism. As the vehicle was registered in Dublin, management did not want the driver in Northern Ireland after dark since there could be problems. We were scared. While our tour was supposed to last much later, all of us voted to get back to the pier and to go to the ship. It had been a long ride to the Giants Causeway where he dropped us off to walk around. We did not learn much; our driver was not from Belfast and was not knowledgeable about the causeway (just told us a fable that we heard before). He knew little to nothing about Belfast. He drove us quickly through the city. I would recommend getting a Belfast driver/guide for a Belfast excursion. We were very disappointed, and we think that our money should be refunded. It was not worth it: a 2-minute picture of the Titanic museum, 5 minutes at a brewery that was closing, Causeway, and quick ride through town. with the fear of not getting back to the ship before it took off. Money should definitely be refunded. This was NOT a LUXURY experience.