12 Aug 2022
Be very careful booking this specific activity.
We did not even get to go on the cruise.
TripAdvisor, or the company that they partnered with for this botched our reservation. We had to report to Dock F at the marina in Cabo, and the company running the cruises there did not have our reservation # on their list. In fact, our reservation was under a completely different company name for whatever reason. I still am not completely sure how the mix-up occurred, sat on the phone with the liaison for the company for 30 minutes and the cruise left without us. The gentleman who was loading passengers onto the boat would not let us on because our reso was under a different company name and again they did not have our reservation; only to realize at the very end, that we were the four remaining passengers he was waiting on.
Truly a mess, and very disappointing as this was a birthday boat ride. Have yet to receive my refund. Feels like a scam, waiting to see what's going to happen.