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The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
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Cirque du Soleil® JOYÀ Admission Tickets

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Tickets from € 98.93

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Immerse all of your senses with the Cirque du Soleil® show 'JOYÁ' — the first Cirque show in the world to offer the option of gourmet dinner — opening in November 2014. Follow the story of an alchemist and his granddaughter embarking on a transformative quest to uncover the secrets of life, with the help of half-human, half-animal creatures. Set inside an intimate theater in the heart of the Riviera Maya jungle, ‘JOYÀ’ draws on Mexico’s history and heritage to bring you a world where physical ability meets the extraordinary. .
  • Champagne (if option selected)
  • Appetizers (if option selected)
  • Dinner (if option selected)
  • Dinner (if option not selected)
  • Champagne (if option not selected)
  • Appetizers (if option not selected)
  • Transportation round trip
  • Photos
Departure Point

Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

Round transportation service is available from Plaza La Isla Shopping Center in Cancún to the theater. The cost of this service is $20.00 USD per person.

To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour.

Service hours are Monday to Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 3:00 pm (CST).

  • Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico
    JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
  • Wheelchair accessible
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Suitable for all physical fitness levels
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Hand sanitizer available to travelers and staff
  • Social distancing enforced throughout experience
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Temperature checks for travelers upon arrival
  • Paid stay-at-home policy for staff with symptoms
  • Contactless payments for gratuities and add-ons
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • All sales are final. No refund is available for cancellations.
360melanid
29 Oct 2022
This was an absolute joke. I feel terrible for the performers, whom you could tell were trying their best, but just totally over it. There were many parts of this experience that were a total scam. We paid over $500 for the "Full Experience" DO NOT pay this premium. They said drinks were unlimited - not true, unlimited champagne only and that is for the 1 hour before the show starts - so unlimited drinks became champagne for an hour. I asked for a glass of wine and they said bottle only at an additional cost of $80. This is after $500 for tickets. The WORST part is that they ALLOW phones/filming from the audience! The woman next to me literally FILMED the entire show, blocking my view with phone AND distracting my view from the GLOW of the phone. Security told her to put phone down once, but she returned as soon as security left. RUINED the entire $500 "Experience." Better to spend cheap seats and order from bar. AND after show was over the woman came BACK into the venue to threaten me because I was clearly irritated by her phone but didn't even complain to security, address her or anything. This is the lowest rent experience I have ever had. I have seen many Cirque du Soleil performances and this Mexican venue is LOW RENT. DO NOT WASTE YOUR MONEY on the dinner. They allow constant filming, phones in your face. We were then "escorted" from the venue and couldn't even collect our pictures, etc. which were part of the VIP package. TOTAL JOKE. DO NOT WASTE YOUR MONEY!!!
dipaluna
29 Oct 2022
Hermoso espectáculo! Increíble los acrobatas, Cena súper original y riquísima! La verdad un placer desde que entramos y al salir nos quedamos en el bar con musica y hermosos paisajes
bmccarty25
29 Oct 2022
Best experience ive had in a long time. The fppd was amazing and the show was incredible. Rueben was our waiter and hes was so great
This tour in Cancun is organized by Cirque Du Soleil Joya

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We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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