Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Embark on a journey to discover one of the largest species on the planet, the whale shark, on this safari-style marine adventure to find these incredible creatures and fulfill your dream of witnessing these gentle giants of the ocean.
Bottled water
Water, soft drinks and sandwich on board.
Experienced guide in different languages.
Boat tour.
Snacks
Transportation, only from/to centrally located Hotels in the Cancun area
Snorkel gear (mask, tube, life jacket and fins).
Dock tax per person, access fee to the protected natural area, photos, souvenirs & tips.
A tax must be paid, the charge must be covered when checking in.
Departure Point
Traveler pickup is offered
Transportation included only from/to centrally located Hotels in the cancun area. If you’re staying in a different area, an extra fee may apply
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Infants are required to sit on an adult’s lap
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Wear beach clothing over swimsuit, sunglasses and cap or hat. Bring your camera, towel, a change of clothes and cash for dock tax, fee to the protected natural area, souvenirs, photos, tips or additional expenses. Due to this activity is carried out in open sea waters, the participants must be good swimmers. Groups of maximum 10 participants per boat. Please avoid the use of chemical substances, such as sunscreen, cream, makeup, etc. Be advised that Mexican law prohibits: Swim with whale sharks without a lifejacket or flotation device. All swimmers must remain at least 6 feet away from whale sharks, and are not allowed to touch or hold them at all. It is important not to interfere with their movements by placing yourself in front of them and avoid making any sudden movements in their presence. Whale sharks are endangered species, so it is mandatory to comply with these rules.
Transportation included only from/to centrally located Hotels in the Cancun area. If you’re staying in a different area, an extra fee may apply
It is of the utmost importance that you provide your complete Hotel/Cruise details at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
1727383cris
28 Aug 2021
The tour was great. Giovanny Anaya did a great job, helped us to find the best option! Super customer service Giovanny! #PHexperiences.
Climber18856
04 Jul 2020
1sr time doing it and it was amazing and would do it again. At first it was a little scary but we got use to it
This tour in
Cancun
is organized by
Nexus Tours Mexico
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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