Departure Point
Traveler pickup is offered
✈️ Curbside Pickup Instructions — Chicago O’Hare Airport (ORD)
All pickups are curbside. Your driver will meet you outside the terminal after your flight lands. We track all incoming flights in real time — if your flight is delayed, we adjust automatically and dispatch your driver based on the actual arrival time.
Step-by-Step Pickup Guide
STEP 1 – Check Your Phone
Shortly after landing, you’ll receive a text message (SMS) with your driver’s name, vehicle details, and contact information.
STEP 2 – Go to Baggage Claim
Follow the signs to the Lower Level (LL) / Baggage Claim — even if you didn’t check any luggage.
STEP 3 – Contact Your Driver
Once you have your bags and are ready to go:
Locate the nearest exit door number (e.g. “Vestibule 3D – LL”)
Call or text your driver directly using the info we sent
STEP 4 – Proceed to the Limousine Lane
Exit the terminal, cross the first traffic lane, and wait on the middle island (the designated limousine lane).
Important Policies
60 minutes of free wait time is included for all airport pickups.
If we do not hear from you within that time, the trip will be marked as a No-Show and charged in full.
Proof of driver arrival and communication attempts (text/call/GPS logs) is recorded.
Additional wait time (past the 60-minute grace period) is billable and must be collected by the driver at time of service.
International arrivals:
If you're arriving on an international flight and expect to need extra time to clear customs, please schedule your pickup time for at least one hour after your flight’s posted arrival. You can include this request in the “Special Notes” section during booking.
Traveler pickup
- O'Hare Intl Airport, Chicago, Illinois, United States
Return Details
Chicago, IL, USA
Drop-Off Location Policy — This service includes drop-off at any hotel, residence, or business located within the official city limits of Chicago — especially in Downtown and surrounding central neighborhoods. ✅ Included Areas (no extra charge): Downtown Chicago / The Loop River North Gold Coast Streeterville West Loop South Loop Magnificent Mile Fulton Market Lincoln Park (East of I-90/94) McCormick Place / Convention Center All major downtown hotels and Airbnb locations within city limits ⛔ Not Included (additional fee applies): Suburbs like Evanston, Skokie, Oak Brook, Naperville, Rosemont, Schaumburg, Arlington Heights Any drop-off address outside the Chicago city boundary First Time in Chicago? If your destination isn’t clearly in Downtown Chicago, just message us before booking — we’ll help confirm if it qualifies or provide a custom quote instantly.