15 Feb 2025
We completed the reservation form with the flight number and the flight time as requested. The shuttle did not arrive. After 30 minutes, I called and asked where the shuttle was. The call was dropped. I called after another 15 minutes and the person helped me and said the shuttle driver had come and gone.Then she said the driver did not have our flight information. They sent an email later saying it was confirmed, they did not have the flight information which is not true we had to hire another driver after losing an hour. This made us arrive late for our plans. I do not recommend using this service if you want to enjoy your vacation.