Perfect Day Tour - Small Group!

We arrived by cruise ship. I had done my research on different tour companies, but the thought of getting pictures of us snorkeling with the sea turtles really appealed to me. Unfortunately, that did not happen. Despite that, it was a good tour, BUT I was really disappointed. I never received the photos of swimming with the turtles as promised. That is only reason why I picked this tour. The day started out with us having to wait in the very hot and humid sun for the driver. There were probably 7 of us on this tour. Patrick arrived first to the pickup spot, but he was not our driver, he was doing another tour. When we departed with our female driver, he said he would see us later, which I interpreted that he would meet us at the sea turtle beach so that he could take photos. Our first stop was to see the flamingos, but they were not there. That's okay. We understand that. They are wild birds. We went to the National Park, which was pretty cool. We then went to the sea turtle beach. What a zoo that was. So many people! But it was still pretty cool. There were quite a few turtles swimming around. It was my understanding that Patrick would meet us there to take photos of the beach, but he never came. Once again, this was one of the main reasons that we picked this tour. If you can't deliver, then don't make promises. Our driver first told me that Patrick was running late. Then a little bit later, she said he wasn't coming at all. I was very disappointed with this news. We then went to a wonderful beach, then to the Curacao Distillery then people were dropped off downtown if they wanted to shop. We were so tired at this point, and had all of our snorkel stuff and wet and heavy towels and bathing suits with us, that was no longer appealing to us. We were then taken back to the ship. Everything was great with the tour, except the lack of pictures. I have reached out to Patrick 3 times since our return, replying to his message (so I am pretty certain that he received my returned messages - he just chose to ignore me), and have never received a response back. I just wanted some good photos.

This tour company had great reviews and seemed great. They emailed me the night before the trip to confirm where pickup would be, time and who to look for. The morning of we were supposed to meet Patrick at gate 2 at 9am. At 845 we got there and security told us Patrick was there but he had left? Security called him for me because I had no access to a phone or internet on the ship and Patrick told me the trip had been canceled. I get that the weather didn't cooperate but it would've been nice to have a heads up the night before that the weather didn't look like it would cooperate and what they would do in the event of a cancelation. I got a text from the company around 145pm and an email came through that morning but I had no internet service. If Patrick was at the pier why didn't he wait to make sure people showing up at 9am knew the trip was cancelled!? By 915 I circled back and there was another 4 groups out there waiting for Patrick and the cancelled trip. Not one of us knew it had been cancelled and without me talking to Patrick who knows how long they would've waited! When the majority of your travelers are coming on a cruise ship with very limited access to phone/internet waiting 15 minutes is apparently not a common courtesy everywhere.

Patricia amd Patrick were super awesome! Highly recommend this tour! Can't wait to see the pics Patrick took on the gopro with the turtles!! We missed the national park because of weather, but that gave us more time with turtles!!