10 Aug 2024
The actual Quad bike experience was great -- the team were great and spoke good English. The issue was with the tour company -- their communication skills were zero. We were picked up by a van but then driven 3 minutes to a quay and told to get on a boat which would take us to the experience in the desert. Obviously we questioned how a Feluca could do this. We got no answer as to how the boat was going to get to the desert. We said, just drive us there, rather than use a boat. We were told there was no bridge ... an obvious lie, as a) we'd been in coach that mroning over the river to the Valley of the Kings and b) you can see a bridge from where we were standing. Then we were told we could be driven there only if we paid another 25 dollars, as it was a long way. We went back and forth via text for an hour. Eventually, we were told the boat had a motor. We decided to go with it ... turns out it was a ferry, not a Feluka, that crossed the Nile and on opposite bank was a coach provided by the quad bike operator to take us to the desert. Apparentluy, this has happened before ... the aud bike owner was very frustrated that the tour company does not explain things and that results in clients arriving really annoyed ... like we did. The tour company could have explained on the website that it was a pickup , ferry to oppposite bank and then another coach ... but they didn't ..its not on the website / viator listing ... and the agent never explained it