Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Go on a quest around Florence by solving clues that will take you on an adventure inspired by the Divine Comedy by Dante Alighieri, all with the help of your smartphone. Unlock new stories as you discover on your own Palazzo Vecchio, the Florence Dome, Cupola del Brunelleschi, and more.
+ Discover the haunted streets around Piazza del Duomo
+ Find out the horror stories of Dante
+ Learn about the curses and spells of both ancient and modern Florence
Each clue will lead you from one place to another, giving you precise directions, so you won’t need a map, a GPS or a guide.
After you buy the quest, you will receive an access code that you can use in the app.
It will take you 1-2 hours to complete, but there’s no time limit, you can finish it at your own pace. Start and stop whenever you want.
Are you ready for an adventure?
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Full flexibility: start at any hour, take a break at any time and resume later
Free for Kids
This experience can be played anytime after booking without rescheduling
If your group is larger than 15 people, no worries. Just make multiple bookings.
A physical tour guide
Departure Point
P.za della SS. Annunziata, Firenze FI, Italy
Palazzo Grifoni Budini Gattai, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Piazza del Duomo, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Duomo - Cattedrale di Santa Maria del Fiore, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Cupola del Brunelleschi, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Piazza della Signoria, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Palazzo Vecchio, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Museo Nazionale del Bargello, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Florence Historic Center, Florence, Italy You will get to this place by following a clue and solving a puzzle. Once here, you can spend as much time as you wish until starting to follow the next clue.
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels
Minimum age is 18 years old
It’s better to play the city exploration game at night, to really experience the haunted city.
By using this mobile game you won’t need the help of a guide. This is a self-guided type of experience, where you can move around the city freely, how and when you like it.
You have to be at the starting point in order to begin, or else the game won’t start.
You can pause the game at any time and restart whenever you want, from the place you left it at.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Matthew_H
08 Apr 2023
Great time working together touring the city’s small pieces of the community. Loved seeing the details all over!
781caryl
07 Nov 2022
The whole experience was the worst. Why? The promo makes it sound appealing, fun and easy. After that it became anything but an enjoyable experience. Two huge issues. It took close to an hour on their chat to finally navigate the absolutely unnecessary steps needed to even have access to the game. Use the code emailed to you. Download the app. Register on the app. Even though the app asks you for your Google login you can’t use that. Why because it wasn’t the same as the purchase email. Ok, now logged in use one of three options to share the code. I chose send a link. Over a half hour later only a third of the group had what they needed. Oh, and this. While I chose only one specific game the person I was chatting with said the link was for both and that we had to decide. I only selected 1(ONE) and did not want the other.
Then there is the game itself. It is nothing more than a scavenger hunt guised as “haunted.” It is nothing if the sort. Even the narrative when you get to a spot was uninteresting and too long making the whole experience a total waste of time. In fact that’s the only thing good about it, it occupied time!!
Romano_G
19 Oct 2022
Macht Spass, leider funktionierte es nicht bis zum Schluss. Konnten mehrere Aufgaben nicht lösen, da das Spiel nicht mehr reagiert hat. War aber dennoch ein tolles Erlebnis.
This tour in
Florence
is organized by
Questo App City Exploration Game
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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