Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Climb one of Guatemala´s thirty-three volcanoes! Pacaya Volcano remains active offering a spectacular show for those who dare climb it to observe from a safe distance! Then get ready to relax at a Hot Springs pools originated for the temperature of the Pacaya Volcano.
Hotel pickup and drop-off
Local guide
If option selected - Zona A, B, C and D - Pacaya & Thermal Circuit include lunch
Entrance to Kawilal Hot Springs ( If option selected)
Air-conditioned vehicle
Alcoholic drinks (available to purchase)
Food and drinks, unless specified
Gratuities
Horses at Pacaya Volcano
Entrance to Pacaya Volcano National Park (15 USD)
Departure Point
Traveler pickup is offered
Infants are required to sit on an adult’s lap
Travelers should have at least a moderate level of physical fitness
Tours include bilingual guide (English and Spanish).
It is recommended that you bring walking shoes, hat, sunglasses, and a camera.
Vegetarian option is available, please advise at time of booking if required
Please contact local provider if you need a guide in any other language. French, German and Italian in private services, subject to additional costs and guide availability.
For groups of 10 persons or more, please contact local provider to arrange.
Please keep in mind that when climbing an active volcano changes in activity and weather may cancel or shorten the excursion at anytime.
Medical and Legal Note: Guests booking this tour certify that they are in excellent physical condition and free from any heart, respiratory and/or back condition and are not pregnant. Booking of this tour constitutes an acceptance of the inherent risk of climbing any active volcano and the guest agrees to hold Gray Line all subsidiaries, licensees, staff members and vendors harmless and not liable for any and all injuries or death as a result of taking this tour.
Child under 13 years is not allowed to take the thermal circuit.
If you are lodging in Zone 1, our only pick-up point is at the Hotel Panamerican.
If you are lodging in an airbnb please move to the nearest hotel lobby and please let us know of its name.
To find pictures of our experiences, search us on Instagram as @graylinetoursgt
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
catherinesU4499TL
15 Apr 2023
The trip was an utter disgrace. The communication was so terrible that we were unable to meet up with the tour guide and misses the bus. They expected us to meet them 25 minutes away from out hotel in an unsafe location. They did not answer any communications when I was trying to work out how to meet the guide and now that are refusing a refund. Do not use any services operated by Viator
Monica_T
10 Apr 2023
Una experiencia única estar a las faldas del volcán, nuestro guía fue maravilloso y aunque la subida es cansada, vale todo la pena al llegar a la cima.
Gabriel B
24 Mar 2023
Cancelled our booking because we didn’t choose their most expensive option. They tried to get us to take a hot springs option. If you are going to offer a service, actually go through with it.
This tour in
Guatemala City
is organized by
Gray Line Guatemala
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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