04 Oct 2025
THE most disappointing tour we have been on using Viator. Expectations were not set, therefore not met. We signed up for a FOUR hour tour and essentially got just under 2 hours. This is because it was NOT communicated that 2 of the 4 hours was for travel to and from the castle. Then, the driver and tour guide were 30 minutes late. We did not even have time to see everything at the castle. Very frustrating and very disappointing.