20 Nov 2023
I signed up with this company and there was a mistake on the part of the person in rome who entered my name for times for entry to the palace . when we got to the event we could noyt come in, i called the rome agent who said she could not change the names. ( we had a voucher to present for tickets at the entry) I asked for a refund, they claim I signed a contract, i am claiming NON PERFORMANCE ont their part. This voids threir contract.Now they are threatening me if I dont withdraw my claim with reporting to debt collector agents and a court judgement.doing business with this company was a nightmare.