04 Nov 2021
Total criminal behaviour... for almost 18 months I try to get a refund for a pass booked. The sad part is that I am a loyal customer to their services in different cities. Viewing I am from Europe there was no way to access the states so off course our trip to new york was cancelled. The only thing they offered was to extend the pass while during that time still nobody could enter the states. This pandemic we all have to go trough... from all companies we got respectfull treatment and solutions. Except this one. In crisis people and companies show their true faces... VERY SAD