Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
The 9/11 Memorial Museum in Lower Manhattan preserves the history of the attacks on the World Trade Center, and documents the significance of those events through building remnants, personal artifacts, first-person accounts and multimedia displays. With this admission ticket, take a self-guided tour of the museum's memorial exhibition and 3-part historical exhibition, which commemorates the 2,983 people who were killed, honors those who risked their lives to save others, and reflects on the courage and compassion shown in the aftermath.
Timed Admission Ticket
Food and drinks
Departure Point
The National 9/11 Memorial & Museum, New York City, New York, United States
The National 9/11 Memorial & Museum, New York City, New York, United States Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks. 120 minutes
World Trade Center Memorial Foundation, New York City, New York, United States Historic Sites, Historical Walking Areas 60 minutes
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
Direct entry on your mobile device is available
Ticket is for a specific date and time of entry
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Contactless payments for gratuities and add-ons
COVID-19 vaccination required for guides
VACCINE PROOF REQUIRED TO ENTER. All visitors 5 years of age and over should be prepared to show proof of vaccination to enter the Museum. All visitors 18 years of age or older must show ID and proof of vaccination to enter the Museum. Audio guides and guided tours are unavailable.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Barbara_H
20 Mar 2023
No matter how many years since 911 the memory never leaves you. The exhibits and the effects of that day were interesting to experience what America experienced on that day. Watching the younger generation take in what they saw. It’s truly a history lesson for all what lives were sacrificed for America.
Kensi B
20 Mar 2023
The museum accepted an artifact from me so I decided to see it despise never sure if I could handle it before. I was here (NYC) on 9/11 and also know people who died. It was done well. The front part is more of a reflective experience and then the deeper inside section is more about everything that happened that day, and it really brought back a lot of terrible memories. Skip the "jumper" room if you upset fairly easily, I kind of wish I had. I was glad to see the museum touched upon the aftermath and how much New Yorkers came together and helped each other during that period. I wish our country could get back to that brief moment of feeling united.
John_D
20 Mar 2023
It was very well done. Respectful and informative. Particularly enjoyed the oral histories. Very accessible.
This tour in
New York
is organized by
National September 11 Memorial & Museum
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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