Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Guided or Self-Guided Geothermal Walk
Complimentary Māori carving
Bathe in Mud Bath & Sulphur Spas
Food & Drink
Towels & Swimwear
Departure Point
Hell's Gate Geothermal Reserve & Mud Spa, Tikitere, New Zealand
Hell's Gate Geothermal Reserve & Mud Spa, Tikitere, New Zealand Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
730aditik
20 Apr 2025
This was a wonderful experience for us. A friend of ours recommended to check it out and we loved every bit of it. I would highly recommend doing the guided walk. The stories and information you’ll find is quite interesting. Everyone at this place is lovely. Do recommend getting towels on site, just makes it easier. The smell can be overwhelming while you do the walk but once you are the mud bath it kinda goes away.
TheSydneyDoll
19 Apr 2025
Inside the park is a collection of bubbling mud and sulphur pools, while walking around it occurred to me that the environment that I was seeing is probably how the Earth looked before humans existed. Looking at something so ancient, something that has been around before us humans is a very strange and surreal experience and I'm so grateful to have been able to see and experience it for myself. I spent about an hour on the walk and when I was done, I then headed over to the mud spa. A word of advice before you do this, buy a cheap pair of swimmers that you don't mind throwing out immediately afterwards because you will never be able to get rid of the sulphur smell. My spa experience started with a 20 minute soak in a mud pool, this particular part of the experience is timed to 20 minutes, however the plunge and sulphur pools you can use for as long as you want. my skin has never felt as soft and supple as it did the next day. After my mud bath, I braved the plunge pool, however I only lasted for a few seconds. I then spent some time soaking in the beautiful sulphur spa.
lachlantm
17 Apr 2025
Very enjoyable experience at Hell’s Gate - we did the geothermal walk, the Māori carving, mud pools and spa. Excellent value for money, the mud pools were a real highlight, and friendly and attentive staff
This tour in
North Island
is organized by
Hell's Gate Geothermal Reserve & Mud Spa
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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