Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Guided or Self-Guided Geothermal Walk
Complimentary Māori carving
Bathe in Mud Bath & Sulphur Spas
Food & Drink
Towels & Swimwear
Departure Point
Hell's Gate Geothermal Reserve & Mud Spa, Tikitere, New Zealand
Hell's Gate Geothermal Reserve & Mud Spa, Tikitere, New Zealand Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Lynn S
23 Jul 2025
We went on the 1030 guided tour with ‘T’ - he was incredibly informative in a friendly and approachable way. We learnt so much about the history of the area and the different pools. The mud bath was sensational and the sulphur spas relaxing followed by the invigorating cold plunge pool. All in all a great experience not to be missed if you’re in the area.
589edenr
06 Jul 2025
An absolute must when visiting Rotorua! Was such a beautiful experience, the crew are amazing, so relaxing perfect way to wind down after your adventures. Thank you :)
P5272IJgracew
01 Jun 2025
Our guide was incredibly knowledgeable and passionate about the history and culture of the land.
The mud baths themselves were incredibly relaxing, and there was even a plunge pool to cool down afterwards with!
Also great free shuttle service from the centre of town - they even arranged me to be picked up from my hostel.
Overall amazing experience, staff amazing, would definitely recommend.
This tour in
North Island
is organized by
Hell's Gate Geothermal Reserve & Mud Spa
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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