Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Guided or Self-Guided Geothermal Walk
Complimentary Māori carving
Bathe in Mud Bath & Sulphur Spas
Food & Drink
Towels & Swimwear
Departure Point
Hell's Gate Geothermal Reserve & Mud Spa, Tikitere, New Zealand
Hell's Gate Geothermal Reserve & Mud Spa, Tikitere, New Zealand Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
P5272IJgracew
01 Jun 2025
Our guide was incredibly knowledgeable and passionate about the history and culture of the land.
The mud baths themselves were incredibly relaxing, and there was even a plunge pool to cool down afterwards with!
Also great free shuttle service from the centre of town - they even arranged me to be picked up from my hostel.
Overall amazing experience, staff amazing, would definitely recommend.
Q509OLfionam
29 May 2025
The walk was well set out and so interesting. Amazing contrast from the rock and boiling pools to the rainforest walk in the middle!
The mud soak was really good and the water so lovely.
The mineral pool was also good but you do need to be careful about the sulphur in the water with your eyes. They have eyedrops if you have trouble.
I recommend hiring their towels and swimmers just to save the washing as it took a bit to get the smell out of our swimmers.
799colinb
27 May 2025
Well worth visiting and an enjoyable few hours. Opted for the morning slot with a local guide which was a good call as he was so knowledgeable of the Geothermal Springs. If we did this on our own we would not have learnt anything.
This tour in
North Island
is organized by
Hell's Gate Geothermal Reserve & Mud Spa
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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