18 Aug 2018
We had a great private day tour. Olivia was very organised and responsive with our enquiries and booking process. Our guide Lucy Liu was excellent in looking after us. We brought our 80 year old mum who needs a wheelchair and speak Chinese only while my wife and I speak English. Lucy managed the day very well explaining in both Chinese to my mum and in English to us. Everything was customised to our preference, including the pace of the tour, the amount of explanation, where to eat and go. Although we borrowed wheelchair from our Hilton hotel, at the Terracotta warriors site we found people who offer wheelchair services for RMB300 to go through pit 1,2,3. We found this very helpful if you have elderly people especially in a hot Xi'an summer. They know where the ramps are and the viewing spots with priority for the disabled. After visiting the museum we had lunch at a local noodle restaurant and Lucy made good recommendations for the local dishes. In the afternoon we went to Xian City passing by the popular locations, ending with a walk in the Muslim quarters where Lucy explained all the local snacks. We highly recommend Terracotta Warriors Tour which is priced reasonably (not the highest, not the lowest), provided great responsive service and guide, good clean car and safe driver. The only disadvantage is that we need to wait for our guide to queue to buy the ticket. We highly recommend this operator to our friends.