19 Aug 2022
Do not book with this company. They ignore requests for refunds. In May 2022 I booked a tour for December 2022. I paid in full, nearly $6000. Unfortunately I had to cancel it in late June due to circumstances beyond my control. Nearly 2 months later, Arctic Tours has not responded to multiple emails and voicemail requests for a refund - even though the conditions of their cancellation policy mean that I am entitled to a refund. Book your Yellowknife tour with anyone except Arctic Tours.