16 Sep 2024
We were told to go to the outside lane after we picked up our luggage which we did. THe driver was waiting for us by baggage claim which I did not realize. He was rude and blamed us for not being in the correct place. I had texted him so he knew where we were located. Then he had us WALK for another 20 minutes to where he had parked the car in the parking garage. The driver continued to complain about us the whole time we were hauling our luggage all over the place. He was very rude and I expect some kind of compensation credited to my credit card because I did not pay to get picked up in the parking garage and having to walk in the heat at the airport haulng our own luggage. Thank you