Private Tour: 10 Days Pyramids ,Nile Cruise & Hurghada by Air from Cairo

We had a great trip with Mohamed of Planet Tours as our guide. He guided us through our trip and pointing out the highlights at all of our stops. He had a sense of humor and appeared to enjoy his job and his country. He told us how to deal with beggers. Where to buy quality souvenirs. He even made arrangements for us to purchase a suitcase to get our extra shopping home! Yes we made the traditional shopping stops that guides I assume get a kick back from. All our accommodations where okay, Nothing over the top a bit dated, but clean and comfortable. Our only issue was we where a party of 3 wanting to roon together. They always splitting us up into 2 rooms. Mohamed worked with us to arrange rooms to accommodate all 3 of us. Food on the cruise and the all inclusive resort was okay, again nothing special. Buffet style meals hot and fresh. We never got the dreaded travelers diarrhea. Stayed away from salads and fruit. Traveling throughout Egypt was on a full sized tour buses. Bus drivers had water and pop for sale if you needed. Bus had a toilet for peeing only. Going to a country of different culture and language would only travel with a tour company.

Consiglio vivamente questo tour, ben organizzato e con guide preparate e sempre a disposizione. Waleed, la nostra guida per i 4 giorni da Aswan a Luxor, era molto preparata ed ha saputo trasmetterci la sua passione per la storia dell'antico Egitto. Gli spostamenti sono stati gestiti in maniera impeccabile.

I have traveled to over 50 countries over the past 20 years. I can say with certainty that Reflections Travel is the worst travel agency experience I have ever had. I encourage tourists to avoid this company at all costs if you would like to enjoy your vacation. I also encourage tourists to look more deeply into Reflections Travel's different tours and reviews (including those with one star) to get a more holistic view of this company and its shortcomings. To sum things up, we booked the Private Tour: 10 Days Pyramids, Nile Cruise & Hurghada by Air from Cairo in December 2022 for travel in April 2023. From the time we booked our tour to the last day of our tour, we were never given an itinerary of the 10 day tour. Instead were told that Reflections Travel was in high season, the office was closed, or they were short staffed and this is why they could not/would not provide us with this information. We were told that the tour would follow the itinerary listedTripadvisor. We had to call Tripadvisor several times to receive a minimal response from Reflections Travel. Once we were in Cairo, we were not communicated with regarding when the tour started, who was picking us up, what time we were going to be picked up, or where we were going. The onus was on us as guests to message in the Tripadvisor app or via what's app. Even with our many attempts, we were often ignored and not given a response. Reflections Travel contracts with separate freelance tour guides throughout Egypt, so we had different drivers and tour guides every day of the tour. This would have been fine, but the tour guides also had no information about what was on our agenda for the next day, so we were still left in the dark about itinerary until the last minute on a daily basis. Once we were told we were flying to Luxor and then later found out we were actually flying to Aswan. Another time, we were told our guide would be Shaimaa over what's app, we were told our guide would be Taye over the Tripadvisor app, and our actual guide that showed up was named Omar. There was complete disorganization and miscommunication or lack of communication throughout our tour. The tour was not private. It is advertised as private and we booked because we wanted a private tour. We did not get a private tour and others joined our group. The meals that were listed as included simply were not included. My mother, who I traveled with, has diabetes. More than an inconvenience, this was a health hazard when we were told we would be offered breakfast, and then we were not, and we were touring for a full day in 104 degree heat and she felt faint and ill. The sites that were visited were sometimes visited on different days, and most of the visits were not the length of duration listed on the website. Sometimes, a guide would try to fit two days of site visits into one day and every visit would be rushed and cut short. Overall, Reflections Travel was extremely disappointing. Tourism is the largest industry in Egypt. We would recommend doing your research and choosing a tour company with a large number of reviews that are all four or five stars. Avoid Reflections Travel at all costs if you would like a relaxing and enjoyable vacation. We wish we had.