27 Oct 2024
This stay was a dream come true. To actually be ON property where iconic outdoor scenes were filmed. Most beautiful view from any hotel I have ever stayed at. The breakfast was amazing and served in the beautiful ballroom at the palace. the hotel rooms were very plain, need updating with charging outlets for devices, and needs new carpeting and a paint refresh. Long walk from elevator to our rooms. No food available to us all day as nearby restaurants were closed and didn't open until 6pm. We ordered delivery 3x at great cost to us. a Shuttle to town would have been nice instead of taking an uber every time. SOM tour was amazing, our guide "Kylie" was fantastic. The stop prior to Mondsee the porta potties were disgusting and unusable. IF this is a typical stop for this bus company, maybe they should arrange for them to be usable? Some locations are just a drive-by from a distance, was somewhat disappointing. We never received our "welcome drink" when I asked the front desk about it, she said "oh, that is the waters in your room", I don't think so as they were replenished daily.