Departure Point
Traveler pickup is offered
Small group for around 8 people with transportation included. (Ages 10 to 60)
**Key Information**
Unlike other tours in the same area offered by competitors, our tour operates at strategic times that allow us to avoid crowds and long waits. While other tours can last over 8 to 10 hours due to lines and high visitor traffic, our 5-hour tour lets you enjoy all the activities with less waiting time. You won’t miss out on anything.
It’s like having a FastPass at Disney parks!
[Step 1]: You can choose between one of our two options: From 7:00 am to 12:00 pm or from 12:00 pm to 5:00 pm, whichever is more convenient for you.
[Step 2]: You will be picked up at your preferred hotel, resort, residence, Airbnb or Cruise Port in San Juan, Isla Verde or Condado (Although hotels in Rio Grande or Fajardo may not qualify, we can arrange a convenient meeting point near your accommodation for your ease and comfort).
[Step 3]: Your guide will contact you the day before the activity in the evening around 7:30 pm via text message to provide you with your pick-up time and you must sign a digital waiver before starting the tour.
[Step 4]: Before your pick up, please be sure to put on your bathing suit, sneakers with good grip and bring your towel and an extra set of clothes with you to dry off and change after your tour.
Note: No Yeezys slides, Crocs, sandals or water shoes allowed (too slippery for this hiking).
[Step 5]: Please make sure you are ready to board the vehicle at the pickup time set by your guide. Drivers will wait no longer than 10 minutes after the scheduled pickup time. Our tour guide will text or call you when arrived at the agreed location.
Important: Our activity is designed for people between 10 and 60 years old with excellent physical condition. You have to be able to walk by your own in uneven surfaces.
For safety reasons, people who are overweight, have previous injuries, are pregnant, or have health problems are not allowed to participate.
Evidence of age via license or birth certificate will be required to ensure compliance with these requirements.
Furthermore, no exceptions or refunds will be made to those who fail to comply with these conditions.
(Cruise Ship Pick Ups)
• For this tour please ensure you're outside the cruise ship and ready to get into the vehicle before 7:00 am or 12:00 pm to avoid missing the tour. (Keep in mind that disembarking could take around 30 minutes to an hour.)
• Once off the cruise ship, we will meet you in front of the 'I LOVE PUERTO RICO' sign at the agreed-upon time. We look forward to making your Rainforest experience memorable!”
• If you choose the morning tour, please confirm your cruise departs from Puerto Rico after 1:30 pm to guarantee timely arrival. For the 12:00 pm tour, kindly verify that your cruise departs after 6:30 pm to ensure a smooth arrival.
Traveler pickup
- Calle Marina, San Juan, 00901, Puerto Rico