27 Apr 2024
Left late. Too many customers for size of bus. Guide spoke very poor English and struggled to communicate. Guide could not count customers and spent much time trying to figure out if she had lost customers. A lot of time spent waiting for her to count! Less than one hour at Hadrian’s Villa. Did not see majority of site. Did not get brochure or map. Very disappointing for many customers. At Villa D’Este most customers went off on own rather than waste time on poor guide. Frustrating and disappointing tour.