22 Mar 2022
The tour was great and informative. Our tour guide, Alfredo, was really considerate, knowledgeable and engaging. He was great with the activities and assisting and answering questions. Front desk representatives however were very rude and did not want to take accountability for their mistake with giving wrong information for location pick up and their mistake with itinerary send out and very argumentative when we called to inquire about where location was as all locals who were asked said it did not exist. They also could not provide an exact address and changed location after pick up time and would not allow driver to come back due to their mix up.