I would have wanted to go, but I made the reservation on April 14 and the visit was on April 15, I wanted to do it for May 15, but I put the wrong date, we were in Mexico, I realized immediately, aware of the time difference I tried to locate them via Tripadvisor, Viator and Vence Tours, searching their pages for help, an email, WhatsApp, a telephone number and the only telephone number I found was Venice Tours, a recorder in Italian!!! (I am 73 years old, very clumsy for these things), Then the same 14 send an email to:
[email protected] from which to date I have not had a response!!!, explaining the situation/the error and asking them please and if it was possible to They recognized the payment as already made and moved the tour to May 15 (we will also be on the 16th).
Today I forwarded the same email to Venice Tours, and I found on their Tripadvisor page a telephone number from Spain that I will call tomorrow as a last attempt (+34 911776743)
I hope my message is useful to you