24 Oct 2022
Terrible. Do not book. Local operator showed up early when we weren’t there and said we were late. Came back at 2:15 and said we may not make it but if we pay him separately he can get us to the gate but not guarantee that we’d get in as 2:15 is the start time despite viator’s confirmation screenshot showing pickup at 2:15. Shady and we didn’t want to chance it and pay someone outside of what we already paid for and not get in. Viator refused to refund this despite our reliable guide telling us this happens all the time with that operator. Scam.