Small-Group Devil's Pool and Livingstone Island Tour

The actual experience was honestly unforgettable and amazing but the customer service gave less to be desired. I hadchosen a 7:30am time slot so id know i would have enough time to get back for my airport transfer. The guy picking me up first told me 6:30 so i got up at 6then 7:30 which then i was annoyed moreso cuz i could have slept inbut then it took him until about 8:30 to get there.by the time we got to the tour i was experiencing anxiety about missing my airport transfer. Luckily the tour is only about an hour and a half and i got back by before 1 which my transfer was 1:30pm but i booked it that early to avoid that anxiety in the first place! It seemed like they just lunped all the people doing it into one transfer and the other people booked it at 9am. As i said i had a great time at the tour and im glad i got back in time but i rated it 3 stars for lack of punctuality.

My wife and I loved it and we are in our mid 60s and live in the US. If I could give this an extra credit star, I would. Exhilarating, enjoyable and entertaining! Sitting on the edge of the falls with a beautiful rainbow below us was an insane feeling. Not sure what the person was talking about that left a bad review about having to be a good swimmer. My wife is a poor swimmer and there was no issue with her getting to the edge of Devil’s Pool or back from it. Not that it was easy, but you walk most of it. On the way to the Pool, there is a rope that you hold onto for most of the way. You do have to be wary of the mossy rocks under water. Once in the Pool, you walk and when you are not walking you are able to hold onto rocks as you make your way to the edge! Onto the guides: they were helpful, knowledgeable and observant. On the short boat ride to Livingstone Island, the driver-guide knew exactly where the rocks were just under the surface of the water and he navigated the Zambezi River easily. We saw elephants, zebras and hippos on the drives to and from the island which was an added treat. At Devil’s Pool the guides assisted those who were having a harder time by lending a hand or ushering them through a less dangerous, though slightly longer, route. Also at the Pool, they kept an eye on everyone and immediately raced in whenever any of the patrons looked like they may need assistance. We were on the 9:00 AM tour so after being in the Pool, we were led back to Livingstone’s island where we were given a wonderful meal. Communication could be better with the tour company, but this was the best tour that I’ve ever been on. All in all, to those of you who are contemplating this tour: - if you are being picked up in Zimbabwe, you will need to bring your passport. - If you are being picked up in Zambia, you will not need to bring your passport. - Be aware that you will probably be picked up earlier than the time noted on the site. Our tour started at 9, but the bus picked us up at 8. - This is not the US, so a lot of the safety measures that are in place in the states, due to Americans and their lawyers, are not there. Common sense will dictate what you should do. If you have an issue with that, don’t book the tour. - There is a charge for being picked up and dropped off. If the transportation is not noted in the “included list” on the web page, don’t complain when you have to pay.

This is a must do experience for the sheer thrill alone! Note: It is only possible during low water in the dry season and you must be a competent swimmer. Lying prone with your head over the edge of the falls with the water crashing down is both scary and exhilarating! A once in a lifetime experience!!