23 Apr 2025
The tour itself is great and I would strongly recommend doing the cruise - but with another company.
Things started out ok, but throughout the trip the organization and communication broke down. Our itinerary included a lot of things that were not delivered, like the door to door drop offs, meals, feluca ride, and guides. They told us the hot air balloon was cancelled due to “bad weather” when everyone else on our boat (each boat has multiple tours with different operators at the same time) was still going. It was just a blatant lie and when I called them out they changed course.
The worst part of all is probably that you have no point of contact and are with new guides every day. No one knows what’s going on and when you contact the company it’s just radio silence. I have loads of WhatsApp messages with them they never responded too.
I would definitely not use this company.