2-daagse trip naar Luxor vanuit Marsa Alam

Die Kommunikation mit Amal via WhatsApp war sehr gut. Sie stellte ein Programm exakt nach unseren Wünschen zusammen. Ahmed, unser Fahrer, war sehr nett, zuverlässig und aufmerksam. Unser deutsch-sprechender Guide in Luxor, Ahmed Mostafa, organisierte alles perfekt vor Ort. Besser geht nicht. Sogar die beiden Jungs, 10 und 12 Jahre alt, waren restlos begeistert. Wir würden den Trip immer wieder gerne bei Marsa Alam Tours buchen.

Ho fatto il tour a Luxor da Marsa Alam in un giorno. Avevo letto molte recensioni positive, purtroppo non ci siamo trovati molto bene. La comunicazione con l'agenzia è scarsa, non rispondono alle domande, tanto che fino a 2 giorni prima della partenza non avevo ancora capito se la gita fosse confermata o no. La guida è stata deludente, l'ho richiesta in italiano e ci siamo trovati con una persona che sapeva dire in italiano le spiegazioni che si era preparata, ma non capiva le nostre domande. Soprattutto fastidiosi i continui tentativi di portarci a fare esperienze alternative: se vado a Luxor è per vedere i templi, non per andare nel negozio di profumi, non per fare il giro in barca sul Nilo, non per vedere il laboratorio di come si facevano i papiri e sicuramente non per andare allo zoo. Anche perché la guida ha ridotto notevolmente il tempo di permanenza nei templi per poi proporci tutte queste cose, anche se noi continuavamo a dire che non ci interessavano.

We really enjoyed our trip to Luxor, but there were a few things that didn't quite go as we'd thought. We'd booked a private tour, but as soon as we got into the van to go to Luxor, we noticed three other people there. They had also booked a private tour and were surprised to see us in their 'private transfer'. Then, when we got to Luxor, we were supposed to be transferred to another car - a private one this time - but it was nowhere to be found, which meant we had to carry our bags with us the whole day. Our guide Hamy was the absolute highlight of our trip and handled our disappointments very well, as well as being an excellent guide. He arranged a horse and carriage to take us to the different sights as well as to our hotel (which was the other excellent element of the tour, by the way). He also arranged a boat trip for us, which we had booked in advance, but hadn't been arranged by Marsa Alam Tours... The second day, we did finally get our private car and everything went smoothly from then on. In short, our guide Hamy and our hotel were excellent, but the organisation by Marsa Alam Tours left something to be desired.