24 Sep 2024
Booked the trip via Zerger on the coast, she explained that we would pay deposit and then we would pay the remainder there would be on a two hour boat trip picked up at 9:45 am and back for 1 pm
When we arrived at 9:40 am to be picked up and then we were held in a chew for over an hour waiting to pay the remainder in 30° heat with no shade before entering onto a boat with no shade
it’s ridiculous that you have to pay a small deposit and then I made to wait an hour at the bay is boiling heat with everybody struggling to pay the balance on their cards, this is a poor business model
Then we were offered a free drink but the catch was you had to pay one euro for a cup and when you went to pay with your card they Internet was not working out to see and therefore they wouldn’t give you the free drink which was another Paul business model
we saw some dolphins which were over 100 m away and you needed eyes like binoculars to see them,
It took an hour and a half to get there and an hour and a half back we over an hour late getting back to the bay and then they expected us to sit on a bus which will take over an hour 20 minutes to drop us back to our destination
Whilst they cater for the masses the business model is pathetic outdated and doesn’t represent good value for your experience
The boat itself was amazing and the music was amazing, but the rest was just shambolic from start to finish
I hope this realises that in the end they will lose customers who will get wise to these tactics