20 Oct 2024
I cannot recommend this tour or operator.
I booked a private Salt Flat tour expecting a personalized experience, but was placed on a shared tour with a fixed schedule. The operator refused to honor the private tour and falsely claimed the shared tour cost $300 USD, which was 3x higher than what I actually paid.
Despite contacting the operator, they did not resolve the issue. I only realized I was on a shared tour after being taken to a remote location in a foreign country with no way to return independently.
This experience was misleading and unsafe, leaving me stranded in an unfamiliar area. I am currently requesting a partial refund due to the false advertising and will update this review with the outcome of the refund request. Attached is proof of my communication with the tour operator.
Based on this experience, I cannot recommend this tour or operator.