13 Jul 2022
I booked our transfers from Napoli Central Station to Positano and back to Napoli Central Station 4 months on advance. Our first transfer (with stopover on Pompeii) was excellent in large part due to the excellent service provided by Ciro our driver. Regrettably, the night before our scheduled return when I reached out to confirm, I was told they made an error in booking drivers and my return trip was cancelled. This was problematic for many reasons, but mainly the domino effect that it caused with our remaining 3 days of itinerary in Italy. The person whom I interacted with basically told me, there was an error and that there was nothing they could or would be willing to do to help. I’m now going to have my family take a ferry to Salerno, add an additional train segment and hope that all goes to plan on order to salvage some of our plans. Do not book this service, unless you’d like to be treated poorly by their management even if you’ve done Al of the proper planning.