06 Dec 2022
DO NOT BOOK this tour or with this tour operator. Other than providing a ride to the sites, the operator did not provide any other inclusions from the tour's "What's included" sections. Here's a quick recap:
Hotel pick-up and drop -off - The provider did pick us up, albeit 30 minutes late.
Private Transfer by air-conditioned leisure new vehicle according number of participants - The provider picked us up in a old van.
English Speaking Driver - The driver did not speak even a single word of English.
Entrance fees to Jerash Roman Ruins, Ajloun Castle, and Pella; if option Jordan Pass not selected - We had to pay out of pocket for each site. Zero entrance fees were provided. This cost us around an additional 150 JOD.
Local English-Speaking Guide for the classic visit of Jerash - I assume the driver was supposed to double a guide, however he just dumped us off at each site. We had no guide for any site. He wouldn't have been able to be a guide anyway, considering he did not speak English.
On board WI-FI - Who knows if there was Wi-Fi in the van. There was no option to ask the driver about it. This did not matter to us, as we had international data, calls, and texts.
Entry/Admission - Jerash Ruins - Not provided, we had to pay out of pocket at the site.
Entry/Admission - Ajloun Castle - Not provided, we had to pay out of pocket at the site.
Entry/Admission - Pella - Not provided, we had to pay out of pocket at the site.
Again, I cannot reiterate this enough. DO NOT BOOK with this tour provider. We spent over $500 for a ride to three sites. After a bit of research, a cab ride would have cost around 60 JOD for this ride we received. This operator scammed, bait-and-switched, and lied to us. I hope at least one traveler reads this and decides against booking with this provider so they can find an alternate tour operator who can provide a modicum of a Jordanian experience.