13 Oct 2022
I’m leaving a 3-star because according to TripAdvisor that means average. That is what it was; average. They picked us up about 20 minutes late from the airport. I was expecting to walk out of customs to see someone holding a sign with my name on it. Instead I had to call them and wait at Starbucks for 20 minutes. No big deal. I had an espresso while I waited. The driver was nice, helpful and smiled a lot. He drove sensibly and handled our luggage. 4 days later, we were picked up the hotel and taken to the airport. the driver was waiting for us in the lobby, nice. That was great. What we took exception to was the speed and nature of the driving. Fast and ALMOST reckless from our second driver; by my US standards. But, normal for Jordan from what I experienced. Lastly there was confusion about the fees. The TripAdvisor page says To/From. So, we expect our payment to cover “To/From.” They demanded an extra fee of $32 USD after taking us to the airport. Not cool. If it’s a one way reservation , than it shy say one-way.