17 Jul 2024
We rented a Jeep Wrangler while in Aruba. The vehicle was literally a death trap! The steering wheel and column were loose and shaking all over the place, the air conditioner didn't work, the door locks didn't work, it had almost a 100,000 miles on it and was rattling so bad it sounded like it was coming apart. I called to give them the opportunity to either replace it or give us a refund. The car was $300 per day and they offered to give me $100 back even though it was their fault. I told them ww would just take a replacement vehicle. They brought us another Jeep with the check engine light on and the key didn't work. They told us the previous people that rented it lost the original key so they gave us a key that you had to hold to the dashboard to start the vehicle and you couldn't lock the doors because you would be locked out of the vehicle.
AGAIN another trash vehicle with problems for $300 per day. I would NEVER rent anything from this company ever again. It's a disgrace that they charge so much and take advantage of tourists the way they do. We didn't even feel safe driving it and ended taking a cab anyway.
DON'T RENT FROM THEM!!!