14 Sep 2024
You can’t even see the beach there are hundreds of chairs. Not serene or relaxing at all the way it used to be. Staff slow and unpleasant at the bar. When you are there for a limited time you don’t want to wait 20-30 minutes for a drink. We almost missed our return boat when we went to bar to wait 30 minutes before boarding time. For one drink. Tons of broken umbrellas and you have to search for a pin in the sand yourself to keep umbrella open because they are all broken off the chain. Went to the other side of the lagoon to the ocean side and understandably we could not swim because of the strong current. But the lifeguard kept whistling us when we were merely walking in the sand. I also overheard his rude answers to another couple about walking between the rocks. When you book this excursion you are told you can view the animals and sanctuary even if you do not book an animal experience. What they leave out is there are some areas that are restricted such as the shark and stingray area which is a long way to walk to be told you cannot enter.
Like I said I have been here twice before and I will not return as it is just a busy beach now which is not my idea of a serene blue lagoon.
Also they did not announce return boarding call 15 minutes prior to departure like they said they would be doing.