23 May 2022
Dear Bali Rafting Tours,
We’re so glad that we took up the Ayung River Rafting Package + ATV for our trip on the 23 May 2022, Monday. From the booking process done with Putu Ariawan to the pickup and activities itself, the service is top notch! Pak Gusti, our driver, was extremely patient with us. He explained everything clearly and was present with us to capture our best moments at the beginning and end of our activity.
For the water rafting tour, our guide, Eddy/Eddi, was so helpful (whilst explaining to us the Do’s and Dont’s) and made us feel safe with him as our guide while rafting. He was friendly and also professional in his work. Thank you Eddy for helping us till the end !
Moreover, when my friend got slightly injured from using the ATV, the staff and Pak Gusti came down to make sure that she was okay and offered to do first aid. This quick thinking from the staff (both of their names given to us were “Made”) was surely praise-worthy! They even ensured to have another guide with her until she’s okay to ride the ATV on her own. Everyone was professional , friendly, helpful , on the ball and fun to be with ! There was NEVER a dull moment with them. Thank you to both Made(s) for being amazing!
Lastly, thank you Bali Rafting Tours for a fantastic experience. We will definitely come again and would HIGHLY recommend this to our friends and everyone !
Best,
Hazimah & Krysh