Apfelwein-Verkostung und Tour nach Balestrand und Fjærland

Svært fin tur. Denne turen gikk til Vik og til brelandsbyen Fjærland. Det var svært mange severdigheter på tuen som Tvindefossen, Storesvingen utkikkspunkt, Stavkirken i Vik, isbreen i Fjærland, Cruise på den fantastiske Fjærlandsfjorden. I vik fikk vi herlig lunsch på Blix hotell. Organisert tur i gamle Vik og så fikk vi smake gammelost (Viking Viagra). Osten smakte bedre enn den luktet, heldigvis. Men det var en opplevelse. Om ettermiddag og kveld utforsket vi Vik på egenhånd. På dag 2 gikk turen tmed båt til Fjærland og Isbreen. Retur til Bergen dag 2. Turen var fantastisk, men bestill tidlig for å sikre plass.

A step above internet scam! Utterly shocked at the disorganization and miscommunication between Viator and local company. We purchased tickets, were charged, and received confirmation codes and tickets. We arrived on time, but were not picked up by the tour as they had no record of our reservation! Viator took our money and oversold the tour without informing us or the local tour guide. We then had to spend hours arguing and proving we were there on time and the right location. The representative argued with us that we were late despite having proof we were there early for the pick up. They were even going to call other paying passengers in order to prove we were wrong. We asked how they could leave without 2 passengers and thier story changed multiple times to explain the mistake. They finally recognized that the mistake was made on thier end and THIS IS A KNOWN REPETITIVE ISSUE WITH VIATOR. We are waiting for our full refund, but have been totally thrown around between guide and Viator. Very unimpressed by the creation, reaction, and lack of a solution.