08 Oct 2025
Upon booking the trip, the travel agency contacted me directly and repeatedly urged me to cancel my booking on TripAdvisor and pay them privately instead. Even after I declined, they continued offering discounts and extra activities in an attempt to persuade me, which made me feel very uncomfortable.
Eventually, perhaps because I refused to make the direct payment, the agent informed me that the trip could no longer proceed and asked me to cancel. I complied to avoid further conflict.
Overall, the experience was extremely disappointing from start to finish. I would strongly recommend booking with a company that conducts business with greater professionalism and integrity.